Intelligent Agents

The Intelligent Agent tool monitors an org unit to find activity that matches criteria that you set. The criteria that the agents search for are login activity, course activity, and release conditions. Example uses for intelligent agents include emailing users with grades below a certain level, checking for users that have not logged in within a specific number of days, and checking for users that view a specific content topic.

 

Learn about:

 

Creating an Intelligent Agent

 To create an agent, on the navbar, click Course Admin

 

Click Course Admin.

 

Under Communication, select Intelligent Agents

 

Select Intlletigent Agents.

 

On the Agents List page, click New.

 

Click New.

 

In the Agent Details area, enter a name and description. If you would like the agent to be active, select Agent is enabled.

 

Agent Details

 

In the Agent Criteria area, do one of the following:

  • If you want your agent to target users' course habits, in the Login Activity section, enter your criteria.
  • If you want your agent to target users' course habits, in the Course Activity section, enter your criteria.
  • If you want your agent to run when a specific existing condition has been met, in the Release Conditions area, click Attach Existing. Select the check box for any condition you want to attach. Click Attach.
  • If you want your agent to run when a specific new condition has been met, in the Release Conditions area, click Create and Attach. Select a Condition Type from the drop-down list. Complete any additional Condition Details that appear and click Create.

 

Agent Criteria

 

In the Agent Action area, do the following:

  • Select how often you want the agent to take action.
  • If you want to schedule how frequently Brightspace Learning Environment evaluates the agent criteria, select the Use Schedule check box. Click Update Schedule and set your scheduling details.

Note: Scheduled intelligent agents stop running and are automatically disabled if the course is inactive, over (end date passed), or deleted. You can still set up a practice run or a manual run of an intelligent agent at any time in a course with a passed end date.

 

Agent Action

 

  • In the Email Format area, enter your email details. 

 

Email Formatting

 

Click Save and Close.

 

Save and Close.

 

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Running an Intelligent Agent Manually 

Typically, agents are set up to run automatically. If you do not have a regular schedule set up for an agent, you must run it manually. 

 

When you run an agent manually, it sends a confirmation email to the user that requested or set up the agent. This email contains the following informaiton: org unit code and name, which agent ran, time and date the request was submitted time and date the request was finished, and whether the agent took action.

 

You can set up a manual run of an intelligent agent at any time in a course with a passed end date. Agents do not need to be enabled in order to set up a manual run.

 

To manually run an intelligent agent, first, on the nvabr, click Course Admin

 

Click Course Admin.

 

Under Communication, select Intelligent Agents

 

Select Intelligent Agents

 

From the dropdown menu of the agent you want to run manually, click Run Now.

 

Click Run Now.

 

To confirm the manual run, click Run.

 

To confirm, click Run.

 

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Performing a Practice Run for an Intelligent Agent

You can have an agent perform a practice run to see who will be identified by the agent without sending those users an email. Agents do not need to be enabled in order to perform a practice run.

 

To perform a practice run for an intelligent agent, first, on the navbar, click Course Admin

 

Click Course Admin.

 

Under Communication, select Intelligent Agents

 

Select Intelligent Agents.

 

From the dropdown menu of the agent you want to perform a practice run for, click Practice Run.

 

Click Practice Run.

 

To confirm the practice run, click Run.

 

To confirm, click Run.

 

To view the users identified, on the Agent List, in the Results of Last Run column, click the link.

 

In the Results of Last Run column, click the link.

 

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