For assistance with eLC course design, tool integration, or technical issues.
Instructor & TA Support Request Form
Unit-Level Support Contact Information
After-hours / Extended Support
24-hour Help Desk (USG) EITS Help Desk
General Teaching Support
For help accessing courses, navigating eLC, or resolving technical issues.
Call EITS Help Desk EITS Help Desk Chat
After-Hours Support
General Student Support
See the list of available integrations and get support.
Explore eLC Integrations
Attend a training and/or a workshop
Explore Available Faculty Workshops
Attend a GradTeach training and/or a workshop.
Explore Available TA Workshops
Combine multiple course sections into one course.
Submit a Course Group Request
Get a custom course shell for a non-Athena course.
Submit a Custom Course Request
Add an instructor to a specific course section.
Submit an Instructor Access Request
Gain access to a demo student account for testing course features.
Submit a Demo Student Account Request
Get help with uploading, managing, and assigning videos and media.
Submit a Kaltura Support Request
Request help with setting up and using LockDown Browser and Monitor
Submit a Respondus Support Request
Get help with scheduling, hosting, and managing Zoom for virtual meetings and classes.
Submit a Zoom Support Request
Request a Google Site for instructional or collaborative use.
Submit a Google Sites Creation Request
