Instructor / TA Support
For assistance with eLC course design, tool integration, or technical issues.
Unit-Level Support Contact Information
After-hours / Extended Support
24-hour Help Desk (USG) EITS Help Desk
General Teaching Support
Student Support
For help accessing courses, navigating eLC, or resolving technical issues.
Call EITS Help Desk EITS Help Desk Chat
After-Hours Support
General Student Support
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Third-Party Integrations
See the list of available integrations and get support.
Explore eLC Integrations
Instructor Training & Workshops
Attend a training and/or a workshop
Explore Available Faculty Workshops
TA Training & Workshops
Attend a GradTeach training and/or a workshop.
Explore Available TA Workshops
Course Group (Crosslisting) Request
Combine multiple course sections into one course.
Submit a Course Group Request
Non-Athena Course Request
Get a custom course shell for a non-Athena course.
Submit a Custom Course Request
Associate Section Instructor Request
Add an instructor to a specific course section.
Submit an Instructor Access Request
Demo Student Account Request
Gain access to a demo student account for testing course features.
Submit a Demo Student Account Request
Kaltura Support
Get help with uploading, managing, and assigning videos and media.
Submit a Kaltura Support Request
Respondus Support
Request help with setting up and using LockDown Browser and Monitor
Submit a Respondus Support Request
Zoom Support
Get help with scheduling, hosting, and managing Zoom for virtual meetings and classes.
Submit a Zoom Support Request
Create a Google Site
Request a Google Site for instructional or collaborative use.
Submit a Google Sites Creation Request